Terms and Conditions
Last updated: 27.05.2026
1. Introduction
Welcome to INTUNE App! These Terms of Service (“Terms”) govern your use of the INTUNE mobile application and related services (“Service”), operated by Elly Janus S.L., registered in Madrid, Spain under company number [12345], with registered address Calle Caballo 29, Tres Cantos, 28760 Madrid, Spain (“we”, “us”, or “our”).
By using the Service, you agree to be legally bound by these Terms.
2. Eligibility
You must be at least 13 years old to use the Service. If you are under the age of majority in your country, you must have permission from a parent or legal guardian. The Service is intended for users in the European Union and the United Kingdom.
3. Description of the Service
3.1 INTUNE is a digital productivity assistant designed to support users in:
Understanding personal patterns related to menstrual cycles
Developing self-awareness and self-compassion
Planning daily activities, work, communication, and rest
Improving communication between partners,mothers and daughters
3.2 The Service provides adaptive suggestions and insights based on user-provided cycle data, personal observations and journaling.
3.3 The Service is designed to support reflection and communication, not to provide factual or definitive conclusions.
4. Core Principles of the Service
INTUNE is built on the following principles:
Privacy-first design
AI-assisted, not authoritative
Supportive, not prescriptive
Accordingly, the Service:
Does NOT provide medical diagnosis or treatment
Does NOT expose private journal content
Does NOT share raw or editable user data without user action.
5. Important Disclaimer (NON-MEDICAL SERVICE)
INTUNE DOES NOT provide medical advice, diagnosis, or treatment. All insights are informational and supportive only. The Service must not be used for medical decision-making. Always consult a qualified healthcare professional for medical concerns.
6. Artificial Intelligence and Insights
INTUNE uses artificial intelligence to generate personalized suggestions.
You acknowledge that:
Outputs are based solely on user-provided data
Insights are interpretative and probabilistic, not factual
Results may be incomplete, inaccurate, or not applicable
AI-generated suggestions are intended to support awareness, not decisions.
7. User Data and Privacy Boundaries
Our Privacy Policy is available at https://intuneapp.io/privacy, explains in detail what personal information we collect, why we collect, store and use. You may provide:
Cycle-related data
Mood and wellbeing inputs
Journal entries
Strict Privacy Commitments
INTUNE is designed so that:
Journal entries are never exposed or shared in plain text
Raw cycle data is not shared with other users
Editable user data is not exposed externally
Controlled Sharing
If you choose to connect with another user (e.g., partner or daughter):
Only processed insights or selected information may be shared
Sharing occurs only with your explicit action and control.
8. Accounts and Access
You may access the Service by creating an account, or logging in via Google or Apple accounts.
You are responsible for maintaining account security and ensuring your information is accurate. You agree to notify us immediately of any unauthorised access or use.
9. Subscriptions and Payments
9.1 INTUNE offers a 30-day free trial and paid subscriptions (monthly, yearly, lifetime).
9.2 Subscriptions may be available via the Apple App Store, Google Play Store, or our website (using Stripe as the payment processor). All billing and payments are managed by the respective platform provider (Apple Inc., Google LLC, or Stripe, Inc.) and are subject to their applicable terms and conditions. We do not collect or store payment information, nor do we process payments directly.
9.3 Subscriptions renew automatically unless cancelled at any time via Apple App Store or Google Play. Refunds are handled according to respective platform policies.
9.4 You may cancel your Subscription at any time through the settings of the platform where it was purchased (e.g., your Apple account, Google Play account, or via our website).
Cancellation will take effect at the end of the current billing cycle, and access to Subscription features will continue until the cancellation becomes effective.
9.5 Refunds are subject to the terms and policies of the platform where the purchase was made:
For purchases through the Apple App Store, all refunds are managed solely by Apple and are subject to the Apple Media Services Terms and Conditions. To request a refund, please visit reportaproblem.apple.com and follow Apple's instructions. We are unable to process refunds directly for these purchases.
For purchases through the Google Play Store or our website (via Stripe), refunds may be initiated by us if you contact support@intuneapp.io with your request. Refunds are granted at our discretion and in accordance with applicable laws and the respective platform's policies.
9.6 We reserve the right to change the price of Subscriptions at any time. In the event of a price change, we will notify you at least one week in advance, and any increase will only take effect upon your renewal. Continued use of the Services following such notice constitutes your acceptance of the modified pricing.
10. Acceptable Use
You agree NOT TO use the Service for unlawful purposes, interfere with or disrupt the Service, attempt to access data that is not yours.
11. Intellectual Property
All rights in the Service, including software, design, algorithms and AI systems belong to INTUNE or its licensors. You agree not to: a) copy, reproduce, modify, distribute, or create derivative works based on the Service; b) reverse engineer, decompile, or disassemble any part of the Service; c) use the Service for any unlawful or harmful purpose; d) access or use the Service to develop a competing product or service.
You are granted a limited right to use the Service.
12. Termination
You may stop using the Service at any time by contacting us at support@intuneapp.io . We may suspend or terminate access if you violate these Terms or if it is required by law. On termination, you can request for your data to be deleted (additional detail can be found in our privacy policy).
13. Limitation of Liability
To the maximum extent permitted by law the Service is provided “as is” and we do not guarantee accuracy, completeness, or reliability of insights.
INTUNE is not liable for:
Decisions made based on app insights
Misinterpretation of suggestions
Indirect or consequential damages
Nothing in these Terms limits your rights under applicable consumer laws.
14. Platform Providers
Apple and Google are not responsible for the Service, do not provide maintenance or support, are not liable for claims related to the Service.
15. Changes to the Service
We may modify or update the Service at any time. Continued use means acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of Spain.
17. Contact
If you have any questions or concerns about these Terms, please contact us at support@intuneapp.io .